Refund policy

EU CUSTOMERS

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ryanlarsonofficial@gmail.com.



 


 


 

NON-EU CUSTOMERS

Return & Refund Policy NON-EU CUSTOMERS

Effective Date: August 8, 2026

Thank you for shopping with us. We appreciate your business and strive to provide high-quality products.

No Returns or Refunds

All sales are final. We do not accept returns, exchanges, or provide refunds for any products purchased through our store unless required by applicable law.

Please review your order carefully before completing your purchase. By placing an order, you acknowledge and agree to this policy.

Damaged or Incorrect Items

If you receive an item that is damaged during shipping or you receive the wrong item, please contact us within 48 hours of delivery.

Please include:

  • Your order number

  • A description of the issue

  • Clear photos of the item and packaging

Once we review your claim, we will determine whether a replacement or other resolution is appropriate.

Order Cancellations

Orders begin processing shortly after they are placed. Because of this, we cannot guarantee that an order can be canceled or modified once it has been submitted.

Shipping Information

We are not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other circumstances beyond our control.

Please ensure that your shipping address is accurate before placing your order. We are not responsible for packages delivered to an incorrect address provided by the customer.

Contact Us

If you have any questions regarding this policy or your order, please contact us at:

Email: ryanlarsonofficial@gmail.com

We will do our best to respond as quickly as possible.